1. Introduction

At IPTV Cyprus, we strive to deliver reliable and high-quality IPTV services to our customers. This Refund Policy outlines the terms and conditions under which refunds may be requested for services purchased through https://iptvcyprus4k.com.

By purchasing or using our services, you agree to this Refund Policy.

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2. Nature of Digital Services

IPTV Cyprus provides digital subscription-based IPTV services. Once a subscription is activated and access credentials are delivered, the service is considered used and non-returnable.

Due to the nature of digital content, refunds are not automatic and are issued only under the conditions described below.

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3. Refund Eligibility

Eligible Refund Cases

Refund requests may be considered if:

• The service fails to activate and our support team cannot resolve the issue
• There is a verified technical issue caused directly by our system
• A duplicate payment was made for the same service

Non-Refundable Cases

Refunds will not be granted in the following situations:

• Change of mind after service activation
• Device or application incompatibility
• Internet connection issues or ISP restrictions
• Temporary buffering, channel changes, or downtime
• Failure to read service descriptions before purchase
• Account suspension due to violation of our Terms of Use
• Expired or partially used subscriptions

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4. Trial & Testing

If a trial or short-term access is offered, customers are encouraged to test service compatibility and performance before purchasing longer-term subscriptions.

Once a full subscription is activated, it is considered final unless otherwise stated.

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5. How to Request a Refund

To request a refund, please contact us at:

📧 Email: support@iptvcyprus4k.com

Include:

• Order ID or transaction reference
• Email address used during purchase
• Clear reason for the refund request

All requests are reviewed individually. Responses are typically provided within 24–72 hours.

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6. Refund Processing

If a refund is approved:

• Refunds will be issued using the original payment method
• Processing times depend on the payment provider (usually 5–10 business days)

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7. Chargebacks & Payment Disputes

Initiating a chargeback without first contacting IPTV Cyprus support may result in:

• Immediate service termination
• Account suspension or permanent ban
• Loss of refund eligibility

We strongly encourage customers to contact us directly so we can resolve any issues quickly and fairly.

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8. Policy Updates

IPTV Cyprus reserves the right to modify this Refund Policy at any time. Updates will be posted on this page and take effect immediately upon publication.

Continued use of our services constitutes acceptance of any changes.

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9. Contact Information

For questions related to this Refund Policy, please contact:

Email: support@iptvcyprus4k.com
Website: https://iptvcyprus4k.com